Privacy policy

Last updated: December 4, 2025

This Privacy Policy describes how I collect, use, and protect your personal information when you visit or make a purchase from my store.
By using this website, you agree to the practices outlined below.

I am committed to maintaining your privacy and complying with applicable laws, including the GDPR, UK GDPR, PIPEDA (Canada), and any other regional data protection requirements.

1. Personal Information I Collect

When you visit my shop or make a purchase, I may collect the following information:

Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely by payment providers — I do not receive full card information)

  • Order details

  • Any customization or note you include during purchase

Information Automatically Collected

When you browse the site, Shopify automatically collects:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking data

  • Pages viewed and interaction data

This helps improve store performance, analytics, and customer experience.

2. How Your Information Is Used

I use your information for the following purposes:

• To process and fulfill your order

Including payment processing, shipping, order confirmation, and customer support.

• To communicate with you

Updates about your order, replies to inquiries, or customer service requests.

• For analytics and shop improvement

Understanding traffic, product performance, and customer behavior.

• For legal compliance

Tax reporting, fraud prevention, and resolving disputes.

I do not sell, rent, or misuse your personal data.

3. Sharing Your Information

I only share your information with trusted third parties who help me operate my business:

• Shopify

Shopify hosts my website and processes essential data as part of its services.

• Payment Processors

(e.g., Shopify Payments, PayPal)
These providers receive your payment details securely.

• Shipping Providers

I share your name and address so your order can be delivered.

• Legal Compliance

I may disclose information if required by law, tax authorities, or court orders.

Your information is never shared for marketing unless you explicitly opt in.

4. Cookies & Tracking

Shopify uses cookies to:

  • Keep your cart saved

  • Enable checkout

  • Improve site performance

  • Provide analytics

You may disable cookies in your browser, but some site features may not function correctly.

5. Data Retention

I retain your data only as long as necessary to:

  • Process your orders

  • Maintain business records

  • Comply with tax/legal obligations

Typically this means 7 years for order-related information.

You may request deletion of your data at any time, except where it must be retained for legal reasons.

6. Your Rights (GDPR & UK GDPR)

If you reside in the EU or UK, you have the right to:

  • Access the personal data I hold

  • Correct inaccurate information

  • Request deletion (when legally permitted)

  • Restrict processing

  • Object to processing

  • Data portability (receive your data in a common format)

  • Withdraw consent at any time

To exercise these rights, contact me using the details at the bottom of this policy.

7. International Data Transfers

I am based in Canada, and Shopify may store or process data in Canada, the U.S., or other regions.
Shopify is GDPR-compliant, and all transfers follow lawful, secure data protection standards.

8. Security

I take reasonable technical and organizational measures to protect your personal information.
However, no method of online transmission is 100% secure, and I cannot guarantee absolute security.

9. Children’s Privacy

This store is not intended for individuals under the age of 16, and I do not knowingly collect data from children.

10. Changes to This Policy

I may update this Privacy Policy occasionally. The latest version will always be available on this page, and changes take effect immediately upon posting.

11. Contact Me

If you have questions about this policy or wish to exercise your data rights, you can contact me at:

Email: juniper@evergreensorcerystudio.com
Via Shopify Contact Form: Available on the store website

Please include your order number if your inquiry is related to a purchase.